Terms of Service

1. Agreement to Terms

By engaging Blusterr Media Company ("Company," "we," "us," or "our") for IT consultancy, software development, or digital marketing services, you ("Client" or "you") agree to be bound by these Terms of Service. Please read them carefully before proceeding.

2. Services Provided

We provide professional services including, but not limited to:

• IT Consultancy: Technology strategy, infrastructure assessment, cloud migration, and cybersecurity consulting
• Software Development: Web and mobile applications, API development, enterprise solutions, and e-commerce platforms
• Digital Marketing: SEO, content marketing, social media management, PPC advertising, and analytics

Specific deliverables, timelines, and pricing will be outlined in individual project proposals or contracts ("Statement of Work" or "SOW").

3. Project Engagement

3.1 Proposals and Agreements

Each project begins with a detailed proposal outlining scope, deliverables, timeline, and pricing. Projects commence only after written acceptance and any required deposit payment.

3.2 Client Responsibilities

The Client agrees to:

• Provide timely feedback and approvals as requested
• Supply all necessary content, assets, and access credentials
• Designate a primary point of contact for communications
• Ensure all provided materials are legally owned or licensed

3.3 Project Timeline

Timelines are estimates based on prompt client cooperation. Delays in providing feedback, content, or approvals may extend project completion dates. We are not liable for delays caused by client actions.

4. Payment Terms

4.1 Pricing

All prices are quoted in Nigerian Naira (NGN) or as otherwise specified. Prices do not include applicable taxes unless stated.

4.2 Payment Schedule

• Deposit: 50% of project cost is due before work begins
• Milestone Payments: Additional payments may be required at project milestones
• Final Payment: Remaining balance is due upon project completion, before final deliverables

4.3 Late Payments

Invoices not paid within 14 days of the due date may incur a late fee of 5% per month. We reserve the right to pause work on outstanding accounts.

5. Intellectual Property

5.1 Client Materials

The Client retains ownership of all content, trademarks, and materials provided to us. Client grants us a limited license to use these materials solely for project purposes.

5.2 Deliverables

Upon full payment, the Client receives ownership or licensing rights to custom deliverables as specified in the SOW. We retain ownership of pre-existing tools, frameworks, and methodologies used in creating deliverables.

5.3 Portfolio Rights

Unless otherwise agreed, we reserve the right to display completed work in our portfolio and marketing materials.

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes business strategies, technical specifications, customer data, and financial information. This obligation survives termination of services.

7. Warranties and Disclaimers

7.1 Our Warranty

We warrant that services will be performed professionally and substantially conform to agreed specifications. For software projects, we provide a 30-day warranty period for bug fixes after delivery.

7.2 Disclaimer

Except as expressly stated, services are provided "as is." We do not guarantee specific business outcomes, rankings, traffic increases, or revenue results from our services.

8. Limitation of Liability

Our total liability for any claims arising from services shall not exceed the total amount paid by the Client for those services. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunities.

9. Termination

9.1 By Client

The Client may terminate services with 14 days written notice. Upon termination, Client is responsible for payment for all work completed to date. See our Refund Policy for details.

9.2 By Company

We may terminate services immediately for non-payment, breach of terms, or if the project becomes unfeasible. In such cases, we will deliver work completed and issue appropriate refunds.

10. Dispute Resolution

Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to mediation in Lagos, Nigeria. Nigerian law governs these terms.

11. Modifications

We reserve the right to modify these terms. Material changes will be communicated to active clients. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions regarding these Terms of Service: